Our team is your team

Dedicated team, dedicated project manager, ongoing high-touch services. This is WordPress Retained Services at it’s best from the world’s leading WordPress agency.

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5-star Google reviews

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Satisfaction guaranteed

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Expert team members

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Save your team time, effort, & overhead — let us do the heavy lifting

Work with real people, not chatbots

Not only will you work directly with real people, but you’ll have a project manager and full team with decades of WordPress expertise in your corner.

Custom workflows & full flexibility

We’ll help you figure out what workflows, meeting frequency, and number of hours per month is right for your organization’s needs.

Seamless integration with your site & team

Your dedicated team will get to know your site inside and out. This allows us to work as effectively and efficiently as possible on all projects and requests.

Fast & responsive consultation & support

We’re here to help you on all aspects of your website. Put in a request through your custom workflow and we’ll take care of it, fast.

Meet your dedicated WordPress experts

Our US-based team is your one-stop shop for direct access to consultation, recommendations, and implementation of WordPress website work.

Erin Cortazar

Erin Cortazar

Director of Fulfillment

11 yrs WP experience
James Seavey

James Seavey

Project Manager

21 yrs WP experience
Joe Phelps

Joe Phelps

Technical Project Manager

12 yrs WP experience

How it works

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Kick off your program

Your dedicated team will set up a kickoff call to get to know all aspects of your organization, website, and project goals. We’ll start learning the ins and outs of your site, and you’ll get to meet your ongoing team. We’ll listen to all concerns, issues, and goals — and provide an implementation plan for your work.

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Set check-in frequency

All of our retained services clients have the option of one-on-one check-in meetings. We’ll help you decide what frequency works best for your goals, based on our decades of experience with all types of WordPress sites and projects. We’ll work at your pace and continue to set best practice standards as your projects make progress.

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Onboard into your custom workflow

Our team will train and onboard you into your organization’s custom workflow. This will provide you direct access to the people you’ll be working with on an ongoing basis. We understand that all sites and clients have different requirements, so we’ll custom create a workflow process that fits all your needs.

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Add your web design, web development, & support tasks

Once onboarded into the system, you can submit your own feature requests, updates, and support and development tasks directly to your dedicated team. We’ll work with you to set timelines for larger requests, and aim for a 1 business day turnaround for smaller items.

Explore our WordPress website services

This is WordPress at its best.