Expert WordPress PCI compliance services

Partner with seasoned professionals to understand and implement PCI DSS for your WordPress site—covering the essentials of what, why, and how.

If you’re navigating the complexities of PCI DSS compliance for your WordPress website, our comprehensive guide demystifies the requirements and outlines the steps to achieve compliance. Whether you’re operating an e-commerce platform or handling online transactions in the U.S. or internationally, adhering to PCI standards is crucial for securing cardholder data and maintaining customer trust.

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What is PCI Compliance for WordPress?

PCI DSS: Payment card industry data security standard

The Payment Card Industry Data Security Standard (PCI DSS) is a globally recognized set of security protocols established by major credit card companies to safeguard cardholder information during online transactions. For WordPress site owners, especially those operating ecommerce platforms or processing payments, adhering to PCI DSS is crucial to ensure the secure handling of sensitive payment data.

PCI compliance involves implementing robust security measures such as maintaining a secure network, encrypting transmission of cardholder data, and regularly monitoring and testing networks. While WordPress provides a flexible foundation, achieving full PCI compliance requires additional configurations, including the use of secure payment gateways, regular security assessments, and adherence to best practices in data protection.

Failure to comply with PCI DSS can lead to severe consequences, including data breaches, financial penalties, and loss of customer trust. Therefore, integrating PCI compliance into your WordPress site not only protects your business but also reinforces your commitment to data security and customer privacy.

Here are some best standards for WordPress PCI compliance

Implement a secure payment gateway

Utilize PCI-compliant payment gateways like Stripe or PayPal that handle payment processing externally. This approach reduces your site’s exposure to sensitive cardholder data, simplifying compliance efforts.

Use SSL certificates

Secure your website with an SSL certificate to encrypt data transmitted between your site and users. This is a fundamental requirement for protecting payment information.

Maintain regular software updates

Keep WordPress core, themes, and plugins up to date to patch security vulnerabilities promptly. Regular updates are crucial for maintaining a secure environment.

Conduct routine security scans

Also known as the right to data deletion, once the original purpose or use of the customer data has been realized, your customers have the right to request that you totally erase their personal data.

Implement strong access controls

Restrict access to sensitive areas of your website to authorized personnel only. Use strong, unique passwords and consider two-factor authentication for added security.

Avoid storing cardholder data

Do not store sensitive payment information on your servers. Rely on payment processors to handle and store this data securely, reducing your compliance scope.

Monitor and log all access

Keep detailed logs of all access to cardholder data and regularly review them to detect unauthorized activities. Monitoring helps in early detection of potential breaches.

Educate your team

Provide ongoing training to your staff about PCI compliance requirements and security best practices. An informed team is a critical component of maintaining a secure environment.

Meet your WordPress PCI compliance team

Our team of PCI compliance experts will help you meet the requirements. Freshy implements the standard’s best-practices and will continually monitor your website for you — to maintain ongoing compliance.

Caroline Carini

Caroline Carini

Project Manager

8 yrs WP experience
Alisa Cognard

Alisa Cognard

WordPress Maintenance Specialist

16 yrs WP experience
Nick Paliughi

Nick Paliughi

Director of Support & Maintenance

15 yrs WP experience
James Seavey

James Seavey

Project Manager

21 yrs WP experience

WordPress PCI compliance FAQs

PCI DSS stands for Payment Card Industry Data Security Standard. It’s a set of security guidelines created by major credit card companies (Visa, MasterCard, etc.) to protect cardholder data during online transactions. If your WordPress site processes, stores, or transmits cardholder data—even through plugins or third-party gateways—you are required to comply with PCI DSS. Non-compliance can lead to fines, security breaches, or even loss of the ability to process payments.

Only websites that process credit card payments directly or indirectly (via third-party tools) must adhere to PCI DSS. If you’re collecting or handling cardholder data—even momentarily—your site falls under PCI requirements. Using a secure, PCI-compliant gateway like Stripe or PayPal reduces your compliance burden but doesn’t eliminate it entirely.

WordPress itself is not PCI compliant by default. However, with proper security measures—like SSL encryption, secure payment gateways, limited user access, and ongoing security audits—you can build a PCI-compliant environment on WordPress. Compliance is a shared responsibility between you, your hosting provider, and your payment processor.

The most effective way is to use a third-party PCI-compliant payment processor (e.g., Stripe, PayPal) that handles payment information externally. This way, your WordPress site doesn’t directly process or store sensitive payment data, drastically reducing your PCI scope and risk.

  • Storing credit card data on your server.
  • Using outdated WordPress core, plugins, or themes.
  • Not enforcing SSL/HTTPS on checkout and login pages.
  • Failing to restrict backend access to authorized users only.
  • Ignoring routine security audits and vulnerability scans.

No, SSL (or HTTPS) is just one of many PCI requirements. While it encrypts data in transit, PCI DSS also mandates secure configurations, regular vulnerability scans, access controls, activity logging, and employee awareness training. SSL is necessary—but not sufficient on its own.

Yes, but your compliance responsibilities are reduced. If you’re using PayPal or Stripe in redirect or hosted modes (where users complete the transaction on their platforms), you avoid handling cardholder data directly. You still need to follow basic PCI best practices—like securing your site and managing plugin updates—but your overall risk exposure is lower.

Consequences of non-compliance can be severe, including:

  • Fines from credit card companies.
  • Termination of your ability to accept card payments.
  • Data breaches leading to lawsuits or loss of reputation.
  • Required audits and security remediation at your expense.

Validation frequency depends on your business volume and how you handle payments. Most small businesses using hosted payment gateways only need to complete an annual Self-Assessment Questionnaire (SAQ) and may be required to run quarterly vulnerability scans. Larger businesses may need annual audits by a Qualified Security Assessor (QSA).

No. Storing cardholder data on your WordPress site is strongly discouraged and typically violates PCI DSS unless you meet very strict security requirements. The recommended approach is to never store this data—instead, use a PCI-compliant payment gateway that handles all sensitive information offsite.

Yes—but with important limitations:

  • WordPress.com (the hosted version) uses its own infrastructure. If you’re on the Business or Commerce plan, you can integrate WooCommerce and use PCI-compliant gateways like Stripe or PayPal.
  • Custom themes and checkout experiences are allowed only if they do not interfere with secure payment handling. All sensitive data must still be transmitted through the third-party PCI-compliant gateway.
  • Avoid modifying core WooCommerce or payment plugin files in a way that could result in your site handling raw cardholder data.

In short, yes, you can customize themes and checkouts on WordPress.com, as long as payment processing is handled externally.

WordPress itself is not PCI certified as a payment processor because it does not process credit card transactions directly. However:

  • When you use WooCommerce, you can integrate with PCI-compliant payment processors like Stripe, PayPal, and Square.
  • Your PCI DSS compliance level depends on your transaction volume and how you handle card data, not solely on the platform. Most small eCommerce merchants using hosted payment gateways fall under PCI DSS SAQ A, which is the simplest level of compliance.

WordPress enables a PCI-compliant setup when used appropriately, but you (the merchant) are responsible for ensuring compliance with how the site is configured and payments are handled.

Too much to consider?

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